Can I still trade in my MacBook Pro with a dead battery?

babowa wrote:

Just go to this page and check. Make sure that you disclose the dead battery

Apple Trade In - Apple

I tried that myself, but needs a serial number and my new MBP isn't eligible for trade-in yet. My old one says US $30 (Yah!) and didn't ask about battery condition, even though I just paid $129 for a new battery. Again - I don't really think the battery condition factors into it, as long as the rest of the hardware is in working condition.

<< I don't really think the battery condition factors into it, as long as the rest of the hardware is in working condition. >>

They are not going to re-use your battery, so whether it holds a charge or not is irrelevant.

Whether the Mac can power up and run properly makes a LOT of difference.

The website specifies the litmus tests for what is excellent, good, fair condition.

If you meet the criteria specified, you get the money they promised.

babowa wrote:

I disagree; not disclosing the correct state of any condition is not the right thing to do. We do not have any direct knowledge of what decision Apple or their third party partner might make so our opinions cannot all be accurate. Disclosing a major hardware problem is the only way I would go, never mind if I feel it is important or not - it is simple: a major part of the hardware is not working - that need to be disclosed.

Obviously before any credit is given someone is going to have a look-see that it's operating properly and will run a full diagnostic. I wasn't suggesting that the condition not be disclosed, but I'm thinking as a matter of routine, the condition of the battery itself has no bearing in Apple's trade-in process. As far as I can tell, all that matters would be that the rest of the device be in a certain condition to qualify for the credit considering that the battery will be replaced.

Just go to this page and check. Make sure that you disclose the dead battery

Apple Trade In - Apple

Would you want to buy a used Apple knowing ahead of time that it did not function as designed? I wouldn't

Generally, the device needs to be a fully functional model and not too old at that.

No working battery = damaged goods

ku4hx wrote:

Would you want to buy a used Apple knowing ahead of time that it did not function as designed? I wouldn't

Generally, the device needs to be a fully functional model and not too old at that.

No working battery = damaged goods

All of Apple's device trade-in values are under the assumption that the battery (if any) will need to be replaced if it can be reused, since Apple always puts in a new battery for any refurb whether it's retail refurb or a service replacement. There's no difference to Apple whether or not the battery is in good condition.

The only issue is that if the battery is like that, it could be completely dead or there could be something else like swelling that would reduce (possibly zero) the trade-in value if it damages the internals.

I disagree; not disclosing the correct state of any condition is not the right thing to do. We do not have any direct knowledge of what decision Apple or their third party partner might make so our opinions cannot all be accurate. Disclosing a major hardware problem is the only way I would go, never mind if I feel it is important or not - it is simple: a major part of the hardware is not working - that need to be disclosed.

True, but surely trade-ins are reflective of scrap recycling value only, not the reuse of the actual device.

+1