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Cancel an App on iPad.

I purchased an app on my iPad and do not want to keep it. It does not appear on my subscriptions in my settings but does appear in my "purchased" apps in the app store. I WANT to cancel it and have read many instuctions but none are working. Unlike my Apple TV subscription, this app does not have any information as far as free trial expiration etc. HELP! Want to cancel before the 7 day free trial is done and am having ZERO luck. Name of the app is PlantSnap.


Posted on Jun 16, 2022 12:37 PM

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Question marked as Top-ranking reply

Posted on Jun 16, 2022 2:07 PM

The PlantSnap App is a free download. While the App costs nothing to download, as with all downloaded Apps, it will appear in your “purchased” list of Apps.


Unless you have consciously and deliberately triggered an in-App subscription purchase, your AppleID account will not be charged. If you have triggered an in-App purchase, only then will you see the subscription within your subscription list.


These support pages provide comprehensive information about how to manage and/or cancel your active subscriptions - both from your devices, or from your AppleID account:

Subscriptions and Billing - Official Apple Support

How to cancel a subscription from Apple – Apple Support

If the subscription that you want to cancel is not listed – Apple Support

1 reply
Question marked as Top-ranking reply

Jun 16, 2022 2:07 PM in response to annelizabeth813

The PlantSnap App is a free download. While the App costs nothing to download, as with all downloaded Apps, it will appear in your “purchased” list of Apps.


Unless you have consciously and deliberately triggered an in-App subscription purchase, your AppleID account will not be charged. If you have triggered an in-App purchase, only then will you see the subscription within your subscription list.


These support pages provide comprehensive information about how to manage and/or cancel your active subscriptions - both from your devices, or from your AppleID account:

Subscriptions and Billing - Official Apple Support

How to cancel a subscription from Apple – Apple Support

If the subscription that you want to cancel is not listed – Apple Support

Cancel an App on iPad.

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