Outlook subfolders are not visible in iPhone 12 (iOS 15.5) mail app.

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Level 1

11 points

Outlook subfolders are not visible in iPhone 12 (iOS 15.5) mail app.

Hi - I use iPhone 12 and Outlook account in Apple's Mail. With recent iOS update (not sure whether it's a coincidence) I can't see my subfolders, which means I can't use Outlook in Apple's Mail app. However, I can see the folders in MacBook and Outlook.com (in iPhone).

It appears that someone else had similar issues but not sure whether it's resolved.

I am in touch with Apple and Microsoft but not solution yet.

Any help is appreciated.

iPhone 12 Pro, iOS 15

Posted on Jun 16, 2022 1:57 PM

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Answer 1

SravanKrA

Level 10

431,482 points

Jun 16, 2022 1:59 PM in response to AppatEagles

This may help you --> Outlook folders not syncing with my iPhone... - Microsoft ...

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Answer 2

AppatEagles Author

Level 1

11 points

Jun 16, 2022 2:07 PM in response to SravanKrA

Thanks. Unfortunately it's not sync issue. I can't see any of the non-default folders/sub-folders (I have hundreds) now It's a challenge to get this resolved since I am using Microsoft product in Apple's Mail.

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Answer 3

deggie

Level 10

167,525 points

Jun 16, 2022 2:13 PM in response to abohaya12

1. أنت ترايدجاكينج ، ليس لديك مشكلة مع مجلدات Outlook وهو ما يدور حول هذا الموضوع. يعتبر ذلك وقحًا ويقلل من فرصتك في الحصول على إجابة.

2. نظرًا لأن iOS 16 متاح حاليًا فقط للمطورين ، فأنت إما واحد أو حصلت عليه من مطور أو خرجت عبر الإنترنت وحصلت على نسخة مقرصنة. إذا فعلت هذا الأخير ، فقد تواجه مشكلة. بخلاف ذلك ، استخدم هذا الرابط للتراجع -> How to uninstall iOS or iPadOS beta software - Apple Support

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