Home pod won’t connect to the internet
I have 2 HomePods and one of them lost its connection to the WiFi and now it won’t connect at all anymore
HomePod mini, 15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have 2 HomePods and one of them lost its connection to the WiFi and now it won’t connect at all anymore
HomePod mini, 15
Check your Wi-Fi connection
HomePod mini and HomePod automatically connect to the same Wi-Fi network as your iPhone, iPad, or iPod touch. To check your Wi-Fi signal strength, open the Home app and touch and hold HomePod. Scroll down and tap Wi-Fi Address. The Wi-Fi signal strength is located next to your Wi-Fi name. If your HomePod mini or HomePod is in a location where the signal strength is poor, try moving it closer to your router.
If you recently changed your Wi-Fi password or moved HomePod mini or HomePod to a new location, wait a few seconds, then ask Siri a question to see if HomePod is connected to Wi-Fi. You can also restart your router, then try to connect to Wi-Fi again.
HomePod mini and HomePod support captive portal Wi-Fi networks that require additional sign-in steps, for example, those provided by hotels or dorms. Use your iPhone, iPad, or iPod touch to connect to the network, then follow the onscreen instructions for setup.
The Wi-Fi signal strength indicator isn't supported on HomePod speakers connected to networks that block peer-to-peer traffic, like some captive networks.
If HomePod mini or HomePod isn't responding - Apple Support
Check your Wi-Fi connection
HomePod mini and HomePod automatically connect to the same Wi-Fi network as your iPhone, iPad, or iPod touch. To check your Wi-Fi signal strength, open the Home app and touch and hold HomePod. Scroll down and tap Wi-Fi Address. The Wi-Fi signal strength is located next to your Wi-Fi name. If your HomePod mini or HomePod is in a location where the signal strength is poor, try moving it closer to your router.
If you recently changed your Wi-Fi password or moved HomePod mini or HomePod to a new location, wait a few seconds, then ask Siri a question to see if HomePod is connected to Wi-Fi. You can also restart your router, then try to connect to Wi-Fi again.
HomePod mini and HomePod support captive portal Wi-Fi networks that require additional sign-in steps, for example, those provided by hotels or dorms. Use your iPhone, iPad, or iPod touch to connect to the network, then follow the onscreen instructions for setup.
The Wi-Fi signal strength indicator isn't supported on HomePod speakers connected to networks that block peer-to-peer traffic, like some captive networks.
If HomePod mini or HomePod isn't responding - Apple Support
Home pod won’t connect to the internet