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Home pod won’t connect to the internet

I have 2 HomePods and one of them lost its connection to the WiFi and now it won’t connect at all anymore

HomePod mini, 15

Posted on Jun 16, 2022 3:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 16, 2022 10:39 PM

Check your Wi-Fi connection

HomePod mini and HomePod automatically connect to the same Wi-Fi network as your iPhone, iPad, or iPod touch. To check your Wi-Fi signal strength, open the Home app and touch and hold HomePod. Scroll down and tap Wi-Fi Address. The Wi-Fi signal strength is located next to your Wi-Fi name. If your HomePod mini or HomePod is in a location where the signal strength is poor, try moving it closer to your router.

If you recently changed your Wi-Fi password or moved HomePod mini or HomePod to a new location, wait a few seconds, then ask Siri a question to see if HomePod is connected to Wi-Fi. You can also restart your router, then try to connect to Wi-Fi again. 


HomePod mini and HomePod support captive portal Wi-Fi networks that require additional sign-in steps, for example, those provided by hotels or dorms. Use your iPhone, iPad, or iPod touch to connect to the network, then follow the onscreen instructions for setup.

The Wi-Fi signal strength indicator isn't supported on HomePod speakers connected to networks that block peer-to-peer traffic, like some captive networks. 

If HomePod mini or HomePod isn't responding - Apple Support



1 reply
Question marked as Top-ranking reply

Jun 16, 2022 10:39 PM in response to nuno260

Check your Wi-Fi connection

HomePod mini and HomePod automatically connect to the same Wi-Fi network as your iPhone, iPad, or iPod touch. To check your Wi-Fi signal strength, open the Home app and touch and hold HomePod. Scroll down and tap Wi-Fi Address. The Wi-Fi signal strength is located next to your Wi-Fi name. If your HomePod mini or HomePod is in a location where the signal strength is poor, try moving it closer to your router.

If you recently changed your Wi-Fi password or moved HomePod mini or HomePod to a new location, wait a few seconds, then ask Siri a question to see if HomePod is connected to Wi-Fi. You can also restart your router, then try to connect to Wi-Fi again. 


HomePod mini and HomePod support captive portal Wi-Fi networks that require additional sign-in steps, for example, those provided by hotels or dorms. Use your iPhone, iPad, or iPod touch to connect to the network, then follow the onscreen instructions for setup.

The Wi-Fi signal strength indicator isn't supported on HomePod speakers connected to networks that block peer-to-peer traffic, like some captive networks. 

If HomePod mini or HomePod isn't responding - Apple Support



Home pod won’t connect to the internet

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