You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
just set up Starlink internet network--initially worked on my MacBookAir then wouldn't connect to internet altho is connected to WiFi--other 'devices' all work ok (iPad, iPhone, other MacBook)--what do I need to do?
MacBook Air 13″, macOS 12.4
If your Mac doesn't connect to the Internet over Wi-Fi - Apple Support offers some suggestions, but start with the basics first: power down your router and (assuming it is a separate device) your cable modem. Unplug their power cords and wait a moment. Then, plug them in again and let them restart.
While you wait, you might as well restart your Mac.
If your Mac doesn't connect to the Internet over Wi-Fi - Apple Support offers some suggestions, but start with the basics first: power down your router and (assuming it is a separate device) your cable modem. Unplug their power cords and wait a moment. Then, plug them in again and let them restart.
While you wait, you might as well restart your Mac.
I have had this exact same issue, new stralink works on all other laptops iphones and ipads but on my new MacBook Pro 13 inch it won't connect it just tells me to run diagnostics or cancel, which I did and it was completely useless. Did you ever find a fix for this?
I see this occasionally.
Opening my router confirms I'm connected to the internet. The problem is therefore the fault of the ISP. Your ISP's signal has a base carrier wave to which data is added. In "old timey" radio you did that by amplifying either the wave's Amplitude (AM) or the Frequency (FM).
I say that to say this, you can have the signal carrier but no data. That allows you to be connected to the internet but no data is being sent by your ISP. No data = no surfing, email and so forth.
Given time, your ISP will realize the situation and fix the problem; usually it's quite temporary. If it keeps happening, you need to complain to the ISP.
Just reset all--computer and starlink modem--now all works.
can't connect to internet tho does connect to WiFi
