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hey support, im facing a problem with my uncles iphone 12 backup he lost all the backup data while updating the mobile..caould you please help with that

how can we recover lost contacts? it has been restarted while updating and lost all the contents in the iphone 12.

Posted on Jun 16, 2022 8:01 PM

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Posted on Jun 16, 2022 8:13 PM

BC_9050 wrote:

how can we recover lost contacts? i

Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts were on iCloud, try this --> Restore contacts, calendars, bookmarks, and more using ...


Else Add the email account that stores your contacts in the IOS mail app and enable Contacts.If you have a corporate email account added through a profile on your device, please check with your organisation's system administrator.

2 replies
Question marked as Best reply

Jun 16, 2022 8:13 PM in response to BC_9050

BC_9050 wrote:

how can we recover lost contacts? i

Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts were on iCloud, try this --> Restore contacts, calendars, bookmarks, and more using ...


Else Add the email account that stores your contacts in the IOS mail app and enable Contacts.If you have a corporate email account added through a profile on your device, please check with your organisation's system administrator.

Jun 16, 2022 8:13 PM in response to BC_9050

You are addressing this to another user and not to Apple in this forum.


Apple Support Community Forum


This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc.

hey support, im facing a problem with my uncles iphone 12 backup he lost all the backup data while updating the mobile..caould you please help with that

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