My emails hav disappeared from my I pad since installing the latest update how can I resto them

My emails hav all disappeared since the latest iOS update on my I pad how can I get them. Have tried resetting to no avail. Also switching off completely. I’m 88 and need to get it sorted please

iPad mini 4, iPadOS 15

Posted on Jun 17, 2022 4:44 AM

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Posted on Jun 17, 2022 5:44 AM

If your email has seeming “disappeared” from your iPad, have you checked to see if they can be accessed from your Mail Provider’s web portal using a web-browser?


If your email is still accessible using a web browser, the easiest method of restoring access to email via the Mail App is to first delete the email account from your iPad, then force-restart the iPad before re-adding the mail account.


To delete a mail account from your iPad:

Settings > Mail > Accounts > [Your email account] > Delete Account


Next, restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




After restarting your iPad, re-add your email account to your iPad:

Add an email account to your iPhone, iPad, or iPod touch - Apple Support

3 replies
Question marked as Top-ranking reply

Jun 17, 2022 5:44 AM in response to Roundcr

If your email has seeming “disappeared” from your iPad, have you checked to see if they can be accessed from your Mail Provider’s web portal using a web-browser?


If your email is still accessible using a web browser, the easiest method of restoring access to email via the Mail App is to first delete the email account from your iPad, then force-restart the iPad before re-adding the mail account.


To delete a mail account from your iPad:

Settings > Mail > Accounts > [Your email account] > Delete Account


Next, restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




After restarting your iPad, re-add your email account to your iPad:

Add an email account to your iPhone, iPad, or iPod touch - Apple Support

Jun 23, 2022 1:35 AM in response to Roundcr

Has you email provider switched to using App Specific Passwords? If so, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1


For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html


For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB


Microsoft:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

Jun 22, 2022 7:11 PM in response to LotusPilot

Thank u for responding- I tried deleting my account & restarting but it hasn’t worked & I’ve tried several times. Sometimes it said “invalid e mail address” which it isn’t.

so I’m very annoyed that I allowed the latest iOS to install as it’s caused all this problem. My I pad is much used & v important for me so I’d b glad of any further suggestions and thank u very much for responding to me.

I can see my e mails on my I phone without problem but I find it difficult & slow to type .

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My emails hav disappeared from my I pad since installing the latest update how can I resto them

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