You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

XS Max no LTE option

My iPhone XS Max has terrible reception. Each call I have to hang up and call back multiple times. The caller often sounds robotic. A google search showed that enabling LTE might help, but my phone doesn't have an LTD option. Is that normal?

iPhone XS Max

Posted on Jun 17, 2022 5:22 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2022 5:31 PM

If your XS Max has been updated to iOS 15.4 or higher LTE is the ONLY network option. That’s why there is no way to turn it on; it is already on. AT&T, Sprint and T-Mobile now require all phones on their network to use only LTE for data and VoLTE for voice, unless the phone supports 5G. Then you can switch between LTE and 5G. Verizon will follow later this year. If you have good Wi-Fi you can also enable Wi-Fi calling by contacting your carrier. If you already have Wi-Fi calling but your Wi-Fi signal is weak that could account for your problem; try turning off Wi-Fi calling.

1 reply
Question marked as Top-ranking reply

Jun 17, 2022 5:31 PM in response to resendn

If your XS Max has been updated to iOS 15.4 or higher LTE is the ONLY network option. That’s why there is no way to turn it on; it is already on. AT&T, Sprint and T-Mobile now require all phones on their network to use only LTE for data and VoLTE for voice, unless the phone supports 5G. Then you can switch between LTE and 5G. Verizon will follow later this year. If you have good Wi-Fi you can also enable Wi-Fi calling by contacting your carrier. If you already have Wi-Fi calling but your Wi-Fi signal is weak that could account for your problem; try turning off Wi-Fi calling.

XS Max no LTE option

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.