You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Miriam Sacks Author

Level 1

5 points

why can I not open my apple lock device

I cannot open my apple lock device

MacBook Pro 13″, macOS 11.6

Posted on Jun 17, 2022 7:45 PM

Reply

Top-ranking reply

Level 10

684,723 points

Posted on Jun 18, 2022 10:24 AM

See if anything here helps.

User Password Reset. -

User Password Reset (2). -

User Password Reset – Apple ID. -

Reset user password - M1 chip computer

If you can't reset your Mac login password *

View in context

Similar questions

2 replies

Top-ranking reply

Level 10

684,723 points

Jun 18, 2022 10:24 AM in response to Miriam Sacks

See if anything here helps.

User Password Reset. -

User Password Reset (2). -

User Password Reset – Apple ID. -

Reset user password - M1 chip computer

If you can't reset your Mac login password *

Reply

Level 10

196,855 points

Jun 17, 2022 8:07 PM in response to Miriam Sacks

"I cannot open my apple lock device"

-------

Are you locked out of your login screen?

Try Resetting your Mac Login Password:

Reset it using the login screen. You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it. Does that fix this?

Reply

why can I not open my apple lock device

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up