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why can I not open my apple lock device

I cannot open my apple lock device


MacBook Pro 13″, macOS 11.6

Posted on Jun 17, 2022 7:45 PM

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Jun 17, 2022 8:07 PM in response to Miriam Sacks

"I cannot open my apple lock device"

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Are you locked out of your login screen?


Try Resetting your Mac Login Password:

Reset it using the login screen. You'd go through your Apple ID to perform this. Find out more here: If you Forgot your Mac Login Password - Apple Support. Make sure that caps lock is not enabled when typing it.  Does that fix this?

why can I not open my apple lock device

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