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My ipad 2 is turning on but not fully it’s just showing the battery logo

My ipad 2 is turning on but not fully it’s just showing the battery logo like it needs charged I’ve tried the charger on a different iPad of the same model and the charger worked what do i do

Posted on Jun 18, 2022 7:18 AM

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Question marked as Top-ranking reply

Posted on Jun 18, 2022 7:38 AM

Best guess is that the battery is failing. If you are referring to a second generation iPad, that is a 10 year old device. You can use the Get Support link at the top of the page here to contact Apple and see about a diagnostic. If you have an Apple Store close by, make a Genius Bar appointment and have Apple examine the device. They will explain your options. Genius Bar Reservation and Apple Support Options - Apple

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Question marked as Top-ranking reply

Jun 18, 2022 7:38 AM in response to Jam1e4160

Best guess is that the battery is failing. If you are referring to a second generation iPad, that is a 10 year old device. You can use the Get Support link at the top of the page here to contact Apple and see about a diagnostic. If you have an Apple Store close by, make a Genius Bar appointment and have Apple examine the device. They will explain your options. Genius Bar Reservation and Apple Support Options - Apple

My ipad 2 is turning on but not fully it’s just showing the battery logo

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