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what if my phones cracked?

if my cameras cracked died that affect the face id

iPhone 11, iOS 15

Posted on Jun 18, 2022 7:10 PM

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Question marked as Top-ranking reply

Posted on Jun 18, 2022 7:14 PM

External damage to your iPhone in the camera area can affect your ability to use FaceID. If it is cracked, I suggest you use the Contact Support link on the top of the page here to start a service request. Or, if you have an Apple Store close by, you can make a Genius Bar appointment to have Apple examine the device and explain your options.

2 replies
Question marked as Top-ranking reply

Jun 18, 2022 7:14 PM in response to Izzysowles

External damage to your iPhone in the camera area can affect your ability to use FaceID. If it is cracked, I suggest you use the Contact Support link on the top of the page here to start a service request. Or, if you have an Apple Store close by, you can make a Genius Bar appointment to have Apple examine the device and explain your options.

what if my phones cracked?

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