Can someone tell me why when I visited the Apple phone shop in Perth as my iPhone constantly drops it WIFI connection that I have to reset factory settings everyday as they said I have a software problem they can’t fix. I do it every day ☹️

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

Check your Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support

If they are On, turn Off Hotspot & VPN.