You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Larryagyen
Larryagyen Author
User level: Level 1
15 points

Problem downloading and updating apps from AppStore.

I cannot download or update an app from AppStore. It always says, “ Your account is disabled in the AppStore and ITunes Store “. Can I get any help?

Posted on Jun 19, 2022 5:13 AM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,591 points

Posted on Jun 19, 2022 6:33 AM

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.   *


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter

View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,591 points

Jun 19, 2022 6:33 AM in response to Larryagyen

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.   *


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter

Reply

Problem downloading and updating apps from AppStore.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up