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I am trying to restore an old iPad, the owner passed and it will be sold at his estate auction. The restore process is not working, it continues ask for the password. Do you have any ideas??

I am trying to restore an old iPad, the owner passed and it will be sold at his estate auction.


[Personal Information Edited by Moderator]

iPad Pro 10.5-inch, Wi-Fi

Posted on Jun 19, 2022 7:07 AM

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Posted on Jun 19, 2022 7:14 AM

Please refer to How to request access to a deceased family member's Apple account for possible options.

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I am trying to restore an old iPad, the owner passed and it will be sold at his estate auction. The restore process is not working, it continues ask for the password. Do you have any ideas??

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