That is not working, when I press erase phone nothing happens?

How to reset phone and the button showing to press it does not work

iPhone 13 Pro Max, iOS 15

Posted on Jun 19, 2022 7:56 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2022 7:57 AM

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

1 reply
Question marked as Top-ranking reply

Jun 19, 2022 7:57 AM in response to Mthoma25

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

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That is not working, when I press erase phone nothing happens?

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