By smart connects

I recently installed the BT smart connects app for a baby monitor.

when trying to verify the account I keep getting an internal server error.

i have restarted the phone (iPhone 11pro) and deleted the internet data through safari in general settings. Deleted the App Reset the phone again and reinstalled the app and I’m still getting the internal server error.

my iOS is also up to date.

any advice is greatly appreciated 👍🏻