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Parental Controls

I am trying to access a show on Disney thru Apple TV. When I click on it, it’s saying “This title cannot be watched with the current parental control settings.” I’ve been into Disney plus to check the ratings are all good and they are all at R+?? There are no restrictions on my Apple TV either? I’m out of ideas of how to fix this 🤷🏼‍♀️ Please help ☺️

Posted on Jun 19, 2022 9:11 PM

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Posted on Jun 19, 2022 9:38 PM

Do you have the Apple TV box? If so, which model? Identify your Apple TV model - Apple Support

The device itself will have parental controls that may apply to most apps. See if it has restriction that might prevent your content.

Restrict access to content on Apple TV - Apple Support

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Parental Controls

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