You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Edloner Author

Level 1

5 points

My IPhone gave me an error message about Touch ID

My IPhone randomly gave me a message telling me that Touch ID was not compatible with my device (IPhone 6+) when in the previous hour it was fully functional

I have checked Apple Communities and around 10,000 other people have had this complaint and I have not had my IPhone fixed in over a year so I am pretty sure it is not because of a replaced battery or a screen (Although my repair a year ago was for my screen became unresponsive due to bendgate) What Should I Do?

iPhone 6 Plus, iOS 12

Posted on Jun 20, 2022 12:36 AM

Top-ranking reply

MrBill3

Level 10

103,882 points

Posted on Jun 20, 2022 4:47 AM

Hello,

Start here:

Get help with Touch ID on your iPhone or iPad - Apple Support

If no help, go back to where your repair work was done and have them check it.

Good luck.

View in context

My IPhone gave me an error message about Touch ID

Similar questions