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Edloner Author

Level 1

5 points

My IPhone gave me an error message about Touch ID

My IPhone randomly gave me a message telling me that Touch ID was not compatible with my device (IPhone 6+) when in the previous hour it was fully functional

I have checked Apple Communities and around 10,000 other people have had this complaint and I have not had my IPhone fixed in over a year so I am pretty sure it is not because of a replaced battery or a screen (Although my repair a year ago was for my screen became unresponsive due to bendgate) What Should I Do?

iPhone 6 Plus, iOS 12

Posted on Jun 20, 2022 12:36 AM

Top-ranking reply

MrBill3

Level 10

103,906 points

Posted on Jun 20, 2022 4:47 AM

Hello,

Start here:

Get help with Touch ID on your iPhone or iPad - Apple Support

If no help, go back to where your repair work was done and have them check it.

Good luck.

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My IPhone gave me an error message about Touch ID

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