iPhone XS Max, iOS 15
Hi SumitSahaSam,
If you'd like to know why your previous Android text data didn't restore from iCloud, this information might help.
iCloud backups include nearly all data and settings stored on your device. iCloud backups don't include:
- Data that's already stored in iCloud, like Contacts, Calendars, Notes, iCloud Photos, iMessages, Voice Memos, text (SMS) and multimedia (MMS) messages, and Health data
- Data stored in other cloud services, like Gmail and Exchange mail
- Apple Mail data
- Apple Pay information and settings
- Face ID or Touch ID settings
- iCloud Music Library and App Store content
The information above is from Backup methods for iPhone, iPad, and iPod touch. You will see that text (SMS) and (MMS) messages aren't included in iCloud backups. Since you came from Android, these messages weren't already in iCloud and then are not part of a new backup, so they did not restore.
If you'd like, you can provide feedback to Apple by going to Product Feedback and picking the most appropriate product or service. That way your feedback can get to the team that manages these features.
We hope that helps with your question and take care!
Hi SumitSahaSam,
If you'd like to know why your previous Android text data didn't restore from iCloud, this information might help.
iCloud backups include nearly all data and settings stored on your device. iCloud backups don't include:
- Data that's already stored in iCloud, like Contacts, Calendars, Notes, iCloud Photos, iMessages, Voice Memos, text (SMS) and multimedia (MMS) messages, and Health data
- Data stored in other cloud services, like Gmail and Exchange mail
- Apple Mail data
- Apple Pay information and settings
- Face ID or Touch ID settings
- iCloud Music Library and App Store content
The information above is from Backup methods for iPhone, iPad, and iPod touch. You will see that text (SMS) and (MMS) messages aren't included in iCloud backups. Since you came from Android, these messages weren't already in iCloud and then are not part of a new backup, so they did not restore.
If you'd like, you can provide feedback to Apple by going to Product Feedback and picking the most appropriate product or service. That way your feedback can get to the team that manages these features.
We hope that helps with your question and take care!
If the SMS and MMS aren't the part of the backup process, then why its showing the footprints of them? That response didn't justified my issue, the terms and conditions mention that whatever are stored already, won't backup further, not which haven't ever been backed up will not backup.
I admit its an carrier provided feature, They only transact between two devices. And I have raised the issue about storing them in my cloud storage. Storing them isn't controlled by the carrier provider. Hope you understand what I was trying to say.
Text messages are a carrier feature. Check with your carrier to see if the messages still exist.
While migrating from android phone to iPhone XS max I’ve moved my text messages from android phone to iPhone via move to iOS app but after factory reset and restoring from iCloud backup i could only retrieve iPhone texts not the imported ones, Why?
