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Auto-login option missing

I just got iPhone 13pro. When I try to connect to public Wi-Fi on airports or lounge etc, it doesn’t pop up login screen.

My wife has iPhone 13 and she is travelling with me. When she connects to the same network, she gets login prompt. When I checked, she has this option of auto-login on her phone. That option is missing completely from my phone. This has happened with multiple different networks. Looks like some setting is different on my phone. How do I fix this?


iPhone 13 Pro, iOS 15

Posted on Jun 20, 2022 3:23 AM

Reply
4 replies

Jun 20, 2022 6:44 AM in response to abhijit.tannu

Two basic troubleshooting steps to perform:


Try a "forced" restart of your device using these instructions:--> Force restart iPhone – Apple Support


If the issue persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Auto-login option missing

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