Can’t reset password on Mac

I forgot my password and when I try to reset it with my Apple ID it says “there was an error connecting to the Apple ID server..” my only other option is to click “forgot Apple ID or password” but when I click that, A reset password failed screen comes up and it says “there was an error communicating with iCloud.” I don’t know what else to do, I follow the reset password instructions by pressing down COMMAND+R along with the power button It only gives me the option to use my Apple ID. I’ve seen other blogs mentioned to click the “utilities> terminal”option to reset the password all lowercase or something like that but that screen never comes up for me. The only thing I see on my screen is the Apple logo with three drop-down options, which are start up disk, restart, and shut down.

Posted on Jun 20, 2022 9:41 AM

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1 reply

Jun 21, 2022 7:47 AM in response to Melguev

Melguev wrote:

I forgot my password and when I try to reset it with my Apple ID it says “there was an error connecting to the Apple ID server..” my only other option is to click “forgot Apple ID or password” but when I click that, A reset password failed screen comes up and it says “there was an error communicating with iCloud.” I don’t know what else to do, I follow the reset password instructions by pressing down COMMAND+R along with the power button It only gives me the option to use my Apple ID. I’ve seen other blogs mentioned to click the “utilities> terminal”option to reset the password all lowercase or something like that but that screen never comes up for me. The only thing I see on my screen is the Apple logo with three drop-down options, which are start up disk, restart, and shut down.
https://discussions.apple.com/content/attachment/fba7dff7-220a-4a7c-bfc3-7b55c37c0880
https://discussions.apple.com/content/attachment/608612b1-e257-46f7-be87-e2a1c9d77296


Forgot Admin password—


Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


Change or reset the password of a macOS user account ...

https://support.apple.com/en-us/HT202860


If you encrypted your Mac’s boot disk with FileVault 2 —

this prevents you from using your Apple ID to reset your password

(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see https://discussions.apple.com/thread/250256208


Reset your login password using your Apple ID


Click the arrow next to “reset it using your Apple ID.” If you don't see an arrow , see the Apple Support article If you can't reset your Mac login password. Enter an Apple ID and password, then click Next. Follow the instructions to reset your login password.


Same link as above: https://support.apple.com/en-mide/guide/mac-help/mh35902/mac


If your Apple ID is locked or disabled If your Apple ID is locked or disabled - Apple Support




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Can’t reset password on Mac

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