iPhone is frozen and wont restart

LinneAnne wrote:

My phone screen froze randomly when I was in an app, and it seems that everything works fine but my screen is just frozen. I am able to use my fingerprint to open my phone because I can feel the vibration, but it is still stuck frozen on the app. I am unable to restart, and I tried hard resetting which didn't work since the apple logo did not show. Also, when I click the rest button it does not close all the way you could still see the frozen screen it just looks darker when you click the sleep button.

Follow steps here If your iPhone won't turn on or is frozen - Apple Support