I received an Apple Ipad as a gift but the IOS isn't working

I received an Apple Ipad off Amazon as a gift but the IOS isn't working.

A cable technician said someone swapped the Apple IOS for Google one how in the heck do I FIX this??

I haven't even used it once yet. My aunt spent a lot of money on this too.

HELP! Please??

Posted on Jun 20, 2022 7:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 20, 2022 8:17 PM

What makes you believe that the OS was changed, or are you sure that it is a Apple iPad? Someone would have to have possession of the device to try what you are suggesting. Was the device purchased from an Authorized Apple Reseller? If you have an Apple Store close by, you can bring it there and have Apple examine it.

2 replies

Jun 20, 2022 8:20 PM in response to Rei-sensei

Rei-sensei Said:

"I received an Apple Ipad as a gift but the IOS isn't working: I received an Apple Ipad off Amazon as a gift but the IOS isn't working. A cable technician said someone swapped the Apple IOS for Google one how in the heck do I FIX this?? I haven't even used it once yet. My aunt spent a lot of money on this too. HELP! Please??"

-------


Report this to Amazon:

If this "cable technician" you speak of is correct, it seems you've been scammed, if the device is not described like this in its description. If its been tampered with Apple wouldn't be expected to be up to fixing it. So, contact Amazon, requesting a return. Then, get it from Apple, and none other, as a best way to avoid scams.

Go Here: Report Something Suspicious - Amazon

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I received an Apple Ipad as a gift but the IOS isn't working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.