sign out of apple ID screen - trying to erase phone, but password is not working

I've locked myself out of my phone. I need to sighn out of my account first. I couldn't remember my password, so I went on a different device and changed my password. The phone still will not accept my password and let me erase the phone.


Posted on Jun 21, 2022 5:01 PM

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Posted on Jun 21, 2022 5:27 PM

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

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Question marked as Top-ranking reply

Jun 21, 2022 5:27 PM in response to geri74

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

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sign out of apple ID screen - trying to erase phone, but password is not working

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