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Blink522 Author

Level 1

4 points

Can the issue with the Face ID be easily fixed?

I just bought this phone and the Face ID doesn’t work

iPhone XS Max, iOS 15

Posted on Jun 22, 2022 5:54 AM

Top-ranking reply

IdrisSeabright

Level 10

171,569 points

Posted on Jun 22, 2022 6:21 AM

Without knowing precisely what the issue is that you're having with FaceID, that's hard to say. Of course, it may well be a hardware issue. Contact Apple for further diagnostics:

Genius Bar Reservation and Apple Support Options - Apple

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Can the issue with the Face ID be easily fixed?

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