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Why won’t the ringtone I chose in settings play when i have a incoming call?

I see the ringtone in settings. I choose the ringtone and it plays correctly. I receive a call and my ringtone doesn’t play. I go check the settings. Settings has the ringtone selected I want to use yet it does not play on incoming calls?

iPhone 11, iOS 15

Posted on Jun 22, 2022 6:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2022 6:57 PM

"Why won’t the ringtone I chose in settings play when i have a incoming call?: I see the ringtone in settings. I choose the ringtone and it plays correctly. I receive a call and my ringtone doesn’t play. I go check the settings. Settings has the ringtone selected I want to use yet it does not play on incoming calls?"

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Troubleshooting Ringtone Issues:

A. Start Here: Use Tones and Ringtones with your iPhone, iPad, or iPod touch - Apple Support


B. Add Back the App:

If this was created using an app, then reinstall the app. If it currently is installed, then uninstall it, and then re-download it form the App Store. If it Is not installed, then install it.


C. Contact the App Developer:

If this was created using an app, then contact the App Developer. You'll likely find their Contact Us info in the App's site of the App Store.

1 reply
Question marked as Top-ranking reply

Jun 22, 2022 6:57 PM in response to Damitusername

"Why won’t the ringtone I chose in settings play when i have a incoming call?: I see the ringtone in settings. I choose the ringtone and it plays correctly. I receive a call and my ringtone doesn’t play. I go check the settings. Settings has the ringtone selected I want to use yet it does not play on incoming calls?"

-------


Troubleshooting Ringtone Issues:

A. Start Here: Use Tones and Ringtones with your iPhone, iPad, or iPod touch - Apple Support


B. Add Back the App:

If this was created using an app, then reinstall the app. If it currently is installed, then uninstall it, and then re-download it form the App Store. If it Is not installed, then install it.


C. Contact the App Developer:

If this was created using an app, then contact the App Developer. You'll likely find their Contact Us info in the App's site of the App Store.

Why won’t the ringtone I chose in settings play when i have a incoming call?

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