Hi all. I have lost all my contacts following the 15.5 update on my iPhone X. I have tried all the ‘fixes’ found when searching online. I also tried the iCloud advanced settings to restore them but that date only goes back to the 14th June and I updated end of May!!
at my wits end with this as really need my contacts back. Can anyone help please?
thank you.
[Re-Titled by Moderator]
iPhone X
Hey Hosface,
We'll be happy to help with those missing contacts. You mentioned that you've tried restoring them via iCloud, but some are still missing.
Make sure there isn't a third-party account that includes those contacts. You can add any missing email accounts using these steps: Add an email account to your iPhone, iPad, or iPod touch - Apple Support. Another thing to check is to make sure all groups for contacts are enabled in the Groups tab for the Contacts app.
Keep us updated!
Hey Hosface,
We'll be happy to help with those missing contacts. You mentioned that you've tried restoring them via iCloud, but some are still missing.
Make sure there isn't a third-party account that includes those contacts. You can add any missing email accounts using these steps: Add an email account to your iPhone, iPad, or iPod touch - Apple Support. Another thing to check is to make sure all groups for contacts are enabled in the Groups tab for the Contacts app.
Keep us updated!
Hi Karina184
thanks great advice we found them in a third party account so now sorting it out 😁
Hosface,
Wonderful! We're glad you were able to find your contacts. Feel free to reach out if you run into any issues. We're all here to help.
Take care.
I lost all my contacts following the iOS 15.5 update on my iPhone X
