Frozen unable to shut off

Do a hard rest. Tap volume up then tap volume down then hold down the side button till it shuts down. Then power on as normal. Let me know if your still having problems

Do a hard rest. Tap volume up then tap volume down then hold down the side button till it shuts down. Then power on as normal. Let me know if your still having problems

notsatified wrote:

Iphone 11 pro unable to shut down screen is not reacting to touch

If your iPhone won't turn on or is frozen - Apple Support

Your Welcome I hope it helped