I cant install Rosetta 2 on Macbook Air m1 because when i click to install Rosetta it says to check internet connection even tho im connected to internet using in normally.

I cant install Rosetta 2 on Macbook Air m1 because when i click to install Rosetta it says to check internet connection even tho im connected to internet using in normally.

Posted on Jun 23, 2022 9:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2022 12:41 PM

Hello Zitonzitonce,


Welcome to Apple Support Communities. It sounds like you need some help with Rosetta 2. We will be happy to assist. If you're using Wi-Fi, what happens if you connect using ethernet?


Have you tried this article as well? If you need to install Rosetta on your Mac - Apple Support


This article may help as well. Try setting up a new user and see if it works: Set up users, guests, and groups on Mac - Apple Support


Cheers!

3 replies
Question marked as Top-ranking reply

Jun 24, 2022 12:41 PM in response to Zitonzitonce

Hello Zitonzitonce,


Welcome to Apple Support Communities. It sounds like you need some help with Rosetta 2. We will be happy to assist. If you're using Wi-Fi, what happens if you connect using ethernet?


Have you tried this article as well? If you need to install Rosetta on your Mac - Apple Support


This article may help as well. Try setting up a new user and see if it works: Set up users, guests, and groups on Mac - Apple Support


Cheers!

Jun 28, 2022 9:12 AM in response to Zitonzitonce

Thank you for getting back to us here in Communities.


As mentioned earlier, have you tried to see if the same thing occurs in another user account? Set up users, guests, and groups on Mac - Apple Support This can help narrow things down.


You can also see if the same thing occurs in safe mode: How to use safe mode on your Mac - Apple Support


"Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed."


Have you tried another Wi-Fi connection as well?


Best regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cant install Rosetta 2 on Macbook Air m1 because when i click to install Rosetta it says to check internet connection even tho im connected to internet using in normally.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.