In every moment a pop up menu is appearing in the middle of my laptop screen and preventing from viewing the screen as well as writing. I could not understand what have to do. The pop up menu is appearing above the screen covering 6 cm x 6 cm area. Two applications viz. saphena and nbp are masking my screen. please help me out. thank you. Screenshots are given below. MacBook Air Monterey
MacBook Air 13″, macOS 12.4
Both these " Masking " things appear to either Extension the user has installed or attempted to install and be used to control Safari
Go Safari >> Preferences >> Extension tab and what is listed
Understand, we are all working Remotely from all around the world.
Therefore, we do not have the On-Hands experience the User ( you ) has with this computer.
The next best thing for us to having an actual On-Hand experience with this computer is to follow the steps below
Download the Application Etrecheck directly from a well Respected ASC Contributor. And Safe to use.
The application is free or paid from added features.
Run the application with Full Disc Access ( Security & Privacy - Full Disc Access ).
It will take a Snap Shot - both the hardware and software.
The Report will Not Reveal Any Personal Information.
Post back the Full Report - copy and paste - using the Additional Text Icon ( 3rd Icon to last )
We can have a look at the report for possible issues and may have possible suggestions to resolve the issues.
Are these applications that you are actually using at the time?
Are they supposed to be controlling Safari as part of their function?
If so, what happens when you click the OK button?
If not, what happens when you click the Don't Allow button?
there was "Triplechop" as an extension and removed it. Again that pop up menu is coming.
Masking of my screen
