Bluetooth function issue for third-party earbuds

I just bought a pair of JBL Live Free NC+ TWS earbuds, and I am unable to get both of them to function at the same time while connected to my iPhone 13 running iOS 15.5.


Each earbud connects as a separate device, and while both will connect easily and at the same time, audio will only ever come through one earbud at a time. I am unsure whether the problem lies in the earbuds or the phone.


If there is no solution to this problem, then I would at least like to know why this happens.


Thank you

iPhone 13

Posted on Jun 23, 2022 11:18 AM

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Bluetooth function issue for third-party earbuds

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