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MacBook Pro stuck at Lock Screen

Hi guys,


My MacBook Pro running Monterey 12.3.1, it stuck / frozen at Lock Screen every time when I come back from lunch break ( ~60mins). All I can do is force to shut down and restart, since the cursor is not moving.


Any idea how can I fix this problem, it kinda annoying which is happening everyday.

Posted on Jun 23, 2022 7:19 PM

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Question marked as Best reply

Posted on Jun 23, 2022 8:04 PM

Follow these steps, testing after each step:



If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

1 reply
Question marked as Best reply

Jun 23, 2022 8:04 PM in response to Mattlo

Follow these steps, testing after each step:



If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status.

MacBook Pro stuck at Lock Screen

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