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My photos are no where to be found!

Hello,

I am very disappointed, as I just realized I am missing a very large portion of photos from my camera roll. Years worth of memories. Two nights ago I changed my Apple ID email because I couldn’t remember my password to my old one and I was trying to join Apple Music so I needed to be able to log in. When I Google what to do in my situation, it says to log back into the old account and click “download originals” and then they should be on the new email. But, I can’t do that because I don’t have my old password. I’m so upset. I pay monthly for iCloud storage and I don’t understand how this could have happened. I also don’t have any other Apple devices so I can’t check to see if they are on anything else. Please help me:(

iPhone 11, iOS 14

Posted on Jun 23, 2022 7:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 23, 2022 7:49 PM

With iCloud Photos or iCloud photo stream photos or iCloud backups, those are associated with an Apple ID.


For recovering access to an Apple ID:


If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Contact Apple for help with Apple ID account security - Apple Support


Backups are one of the very few ways to indicate that data has value. Either backups to iCloud or to a local Mac or Windows computer. Data without backups is one mistake or one theft or one dunk away from loss.

1 reply
Question marked as Top-ranking reply

Jun 23, 2022 7:49 PM in response to EllaR00

With iCloud Photos or iCloud photo stream photos or iCloud backups, those are associated with an Apple ID.


For recovering access to an Apple ID:


If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID - Apple Support

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Contact Apple for help with Apple ID account security - Apple Support


Backups are one of the very few ways to indicate that data has value. Either backups to iCloud or to a local Mac or Windows computer. Data without backups is one mistake or one theft or one dunk away from loss.

My photos are no where to be found!

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