Why I can’t update my software

If your iPhone is too old, it would not be compatible with the newer software updates.

The correct procedure:

• Software Update.
• If your iPhone won't update.

Need more help?

• Call Apple Support at 1-800-APLCARE. 📞
• International Support. 🌐
• Contact Apple Support. 📝
• Chat using Messages. 💬

These are the iOS options based on iPhone Model --> You need to Identify your iPhone model - Apple Support

• iOS 15.5—> 6S / 6S Plus, SE (1st Gen and 2nd Gen), 7 / 7 Plus, 8 / 8 Plus, X, XR, XS /XS Max, 11,11 Pro /11 Pro Max, iPhone 12, 12 Mini, 12 Pro, 12 Pro max, iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
• iOS 12.5.5 —> Final release supported on iPhone 5S, iPhone 6/6 Plus, 

Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support