I am having issues with this iPad and am unable to do a hard reset
I am trying to hard reset this iPad to start fresh. After a trip it started acting up
iPad Pro 10.5-inch, Wi-Fi
User profile for user:
Ben_Z1
User level:
Community Specialist
Hi there cia123,
If you are trying to restore your iPad to factory settings and are running into issues, follow the ‘If you can't erase your iPhone, iPad, or iPod touch’ section of this article that you’ve already looked over: How to factory reset your iPhone, iPad, or iPod touch
There are some helpful steps here as well: If you can't update or restore your iPad
If this continues after looking over those, please provide more details on what’s happening when you try to restore the iPad and if you are getting an error of some kind.
Cheers!