Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My old ICloud id won’t delete on my MacBook Pro

how can I delete my old iCloud id? I tried to deleting it manually on system preferences. This is when I bought my MB pro back in late 2011. It. Gave me a id that I wasn’t familiar, nor did not know how to manage ICloud. I tried to sign out, but it just loads forever. When I log in in my new Apple ID, it says it’s not the primary id account. Therefore I cannot get into my iCloud.

MacBook Pro

Posted on Jun 24, 2022 5:02 PM

Best reply

tygb

Level 9

64,628 points

Posted on Jun 24, 2022 11:54 PM

If the Mac refurbished , the previous owner has Apple ID account credentials that's the reason Apple ID can't be signed out ( Apple ID password is required ) see the article Erase your Mac - Apple Support

View in context

My old ICloud id won’t delete on my MacBook Pro

Similar questions