Forgot recovery key

If you lost your Recovery Key

As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.

1. Go to your Apple ID account page.
2. Sign in with your password and trusted device.
3. In the Security section, click Edit > Replace Lost Key.

Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account.

What part of it didn’t work. Did you:

• Sign in to https://appleid.apple.com
• When prompted, enter the authentication code sent to one of your trusted devices
• If you don’t have a trusted device did you click “didn’t receive code"
• Choose a different trusted number to receive the code
• When the code was entered correctly - Click on security
• Click Edit
• Click Replace Lost Key