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Level 1

4 points

Hi I'm getting a "You cannot sign in to FaceTime on this Mac at this time" error. Can anyone please help

Hi,

I'm getting a

"You cannot sign in to FaceTime on this Mac at this time

To use FaceTime with this Mac, contact Apple Support and provide the code below.

Customer Code: XXXX-XXXX-XXXX

Apple ID: email@icloud.com"

How do I fix this?

MacBook Pro 13″, macOS 10.14

Posted on Jun 25, 2022 6:31 AM

Best reply

Level 10

684,045 points

Posted on Jun 25, 2022 7:14 AM

Did you contact Apple Support for assistance and provide them the code?

Work through the screens to get an email or chat option.

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