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I didn’t update my iPhone 7 before I erased it and now it’s telling me that the phone can’t activate because it needs an update. How could I possibly update my iPhone 7?

Posted on Jun 25, 2022 5:08 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2022 5:43 PM

Some troubleshooting is required:



And finally, if none of the above resolve it (or do it first to save some steps):


Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
  3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.

2 replies
Question marked as Top-ranking reply

Jun 25, 2022 5:43 PM in response to _rakib_hasan_khan_

Some troubleshooting is required:



And finally, if none of the above resolve it (or do it first to save some steps):


Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
  3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the modem firmware DOES have a value you may have a hardware problem. The first step is what I just posted, but after that you need to contact Apple support using the Get Support link at the top of this page.

I didn’t update my iPhone 7 before I erased it and now it’s telling me that the phone can’t activate because it needs an update. How could I possibly update my iPhone 7?

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