iPhone 11 won’t ring when IPad is on

So it’s not time to upgrade my phone but since iOS 15 my IPhone won’t ring when I’m home using my IPad normally my iPad is muted and all notifications are turned off. I do turn around and take care of fire alarm systems and I missed enough emergency calls to get in trouble at work. When I’m home I’m a first responder and keep missing calls when I’m using my iPad I’m at the point that I will not get another iPhone unless this issue can be resolve.

iPhone 11, iOS 15

Posted on Jun 25, 2022 5:17 PM

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Question marked as Top-ranking reply

Posted on Jul 2, 2022 7:58 AM

Hi EricGotproblems,


If you'd like to get notifications on your iPhone when using your iPad, these steps might help. 


Do you have Focus enabled on your iPad when this happens? If so, this is normal behavior for your iPhone to mute notifications and you can turn Focus off to get them again. 


When you use Focus on one device, the setting is automatically applied across your Apple devices that are signed in with the same Apple ID.


Here's how to adjust your Focus settings: Use Focus on your iPhone, iPad, or iPod touch.


If the issue continues, let the community know if your iPhone sends any notifications at all (we're clear that calls don't come through) from other apps.


We hope that helps with your question and take care!

6 replies
Question marked as Top-ranking reply

Jul 2, 2022 7:58 AM in response to EricGotproblems

Hi EricGotproblems,


If you'd like to get notifications on your iPhone when using your iPad, these steps might help. 


Do you have Focus enabled on your iPad when this happens? If so, this is normal behavior for your iPhone to mute notifications and you can turn Focus off to get them again. 


When you use Focus on one device, the setting is automatically applied across your Apple devices that are signed in with the same Apple ID.


Here's how to adjust your Focus settings: Use Focus on your iPhone, iPad, or iPod touch.


If the issue continues, let the community know if your iPhone sends any notifications at all (we're clear that calls don't come through) from other apps.


We hope that helps with your question and take care!

Jun 26, 2022 11:36 AM in response to EricGotproblems

Hi EricGotproblems,


You could see if restarting your iPhone 11 may help with this issue you're encountering: Restart your iPhone - Apple Support It may seem like a simple step, but a restart can refresh the software and might be able to resolve this for you.


When this happens, does your iPhone show the missed calls or are there zero notifications of receiving a call? We want to understand if the issue is with only the sound, but also the notification showing as well.


Also, do you use Continuity? This is a feature where you are able to receive and take calls on other devices, like an iPad. Knowing which features you do or don't use can also help determine possible next steps.


Take care.

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iPhone 11 won’t ring when IPad is on

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