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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I woke up this morning to find that my iPad was bent through the middle, as shown below. I am wondering if I can still use this device, as it hasn't shown any signs of malfunctioning yet. I am trying to charge it with a 5V charger to check if the battery has any problems at the moment. Is it okay for me to keep using this device?
iPad Air 3, iPadOS 15
The bend, as illustrated, strongly suggests that your iPad has either been sat-on when on a soft/unsupported surface - or has been placed unsupported/unprotected in a backpack with other items. The physical bend has occurred at the weakest point of the iPad chassis - where the casing is pierced for the Smart Connector.
The screen will now be highly stressed - and if not already cracked, may fail at any time. Similarly, as the battery is glued to the chassis, the Li-ion battery will be mechanically deformed and may also fail at any time. Physically damaged Li-ion batteries may be hazardous.
You would be best advised to seek advice from your local Apple Store or Apple Authorised Service Provider (AASP). While your iPad is perhaps unlikely to be repairable, Apple will be able to ensure that the iPad is rendered safe - and recycled.
Genius Bar Reservation and Apple Support Options - Apple
The bend, as illustrated, strongly suggests that your iPad has either been sat-on when on a soft/unsupported surface - or has been placed unsupported/unprotected in a backpack with other items. The physical bend has occurred at the weakest point of the iPad chassis - where the casing is pierced for the Smart Connector.
The screen will now be highly stressed - and if not already cracked, may fail at any time. Similarly, as the battery is glued to the chassis, the Li-ion battery will be mechanically deformed and may also fail at any time. Physically damaged Li-ion batteries may be hazardous.
You would be best advised to seek advice from your local Apple Store or Apple Authorised Service Provider (AASP). While your iPad is perhaps unlikely to be repairable, Apple will be able to ensure that the iPad is rendered safe - and recycled.
Genius Bar Reservation and Apple Support Options - Apple
I would not. The battery could catch fire and/or explode. Are you sure nothing happened to it? The iPad casing is pretty strong.
Something did happen, I just don't know what exactly happened, since it happened overnight. All I can say is it was on the bed when I fell asleep, and I found it on the floor. Thank you for the advice.
Is it okay to use this bent iPad Air 3?
