betterword Author

Level 1

6 points

My mother died. How do I reset her iPhone without iCloud login information?

My mother died. How do I reset her iPhone without iCloud login information?

Posted on Jun 26, 2022 8:35 AM

Reply

Top-ranking reply

Community+ 2025

Level 10

184,526 points

Posted on Jun 26, 2022 8:40 AM

Please click this link:

How to request access to a deceased family member's Apple account - Apple Support

View in context

Similar questions

Old people that forget their Apple Passwords There needs to be a more personal way to help an old person get back their phone data when their iphone dies. Why not have a real person talk to them and their helper and work out a solution?
136 3
Accessing iphone after death My mother in law died last year and her phone came to me. I know her apple id but am locked out of phone. Not sure how to reset it so it can be used. Any ideas?
264 1
My mother in law died and had an iPhone 11 and we can’t get into it. Is there a way we could? We were left all her stuff when she passed she pushed everyone away. But she’s gone and my husband wants to reuse the phone it’s in perfect shape but she never wrote down passwords or told anyone anything of the sorts with this stuff. We would like to reset it and reuse it if possible can someone please help us?!?!
306 1

1 reply

Top-ranking reply

Community+ 2025

Level 10

184,526 points

Jun 26, 2022 8:40 AM in response to betterword

Please click this link:

How to request access to a deceased family member's Apple account - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My mother died. How do I reset her iPhone without iCloud login information?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up