Powerbeats Pro Wireless Earbuds Won't Connect to My Computer

Question

Powerbeats Pro Wireless Earbuds Won't Connect to My Computer

Hello,

I have the beats by dre powerbeats pro wireless earbuds and for whatever reason I cannot get it to connect to my computer. I click on the button on my earbuds case and when the white light starts blinking I pull up my bluetooth on my computer but the name "powerbeats pro" does not come up in order for me to connect. I have windows 10 and an hp all in one monitor computer. I've tried everything I can think of any suggestions would be great. Thanks!

Posted on Jun 26, 2022 9:59 AM

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Answer 1

TheLittles

Level 10

204,225 points

Jun 30, 2022 11:24 PM in response to jessica from harrison township

jessica from Harrison township Said:

"Powerbeats Pro Wireless Earbuds Won't Connect to My Computer: Hello, I have the beats by dre powerbeats pro wireless earbuds and for whatever reason I cannot get it to connect to my computer. [...] I've tried everything I can think of any suggestions would be great. Thanks!"

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Contact Beats:

Contact the manufacturer, and request assistance with finding a solution. Ask them for some tip on troubleshooting this, and ask if you can get a swapout. They make the product. So, they'd know an upfront answer. Go Here: Product Help - BEATS SUPPORT - Beats

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Answer 2

brbo

Level 8

39,079 points

Jun 30, 2022 11:20 PM in response to jessica from harrison township

If you can't connect to your wireless Beats product - Apple Support

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Powerbeats Pro Wireless Earbuds Won't Connect to My Computer

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