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I allowed my child to install various apps on her iPhone but have since reassessed the situation and wish to delete them.
However just deleting them from the phone doesn't prevent her from installing them again.
How can I permanently remove the apps from her phone?
Thanks
I allowed my child to install various apps on her iPhone
It sounds like you may have granted persmission through Ask To Buy in which case you can't in your situation, sorry.
From: "Prevent in-app purchases from the App Store" --> Prevent in-app purchases from the App Store - Apple Support
- "You can control purchases on an Apple device in a few ways:
- If children in your Family Sharing group have their own devices, use Ask to Buy ( Approve what kids buy with Ask to Buy - Apple Support ) to screen and approve their purchase requests. However, "If a child redownloads a purchase, downloads a shared purchase, installs an update, or uses a redemption code, the family organizer won’t receive a request. "
I don't know if ScreenTime may help you if in-app purchases are involved.
Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
Others have had similar requests so you may wish to send feedback to Apple. Click on this link for Apple products feedback links --> Product Feedback - Apple
Apple may not respond but your comment will be read.
I allowed my child to install various apps on her iPhone
It sounds like you may have granted persmission through Ask To Buy in which case you can't in your situation, sorry.
From: "Prevent in-app purchases from the App Store" --> Prevent in-app purchases from the App Store - Apple Support
- "You can control purchases on an Apple device in a few ways:
- If children in your Family Sharing group have their own devices, use Ask to Buy ( Approve what kids buy with Ask to Buy - Apple Support ) to screen and approve their purchase requests. However, "If a child redownloads a purchase, downloads a shared purchase, installs an update, or uses a redemption code, the family organizer won’t receive a request. "
I don't know if ScreenTime may help you if in-app purchases are involved.
Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
Others have had similar requests so you may wish to send feedback to Apple. Click on this link for Apple products feedback links --> Product Feedback - Apple
Apple may not respond but your comment will be read.
See the information in Hide purchases from the App Store - Apple Support including the following:
When you hide an app in your purchase list, it no longer appears in the list of your purchases that's in the App Store. The app will still appear in your complete purchase history in Settings. And if you use Family Sharing, family members can't redownload the app from your list of shared purchases.
Hiding an app won't remove it from your device, a family member's device, or other devices that are signed in with your Apple ID. If you want to remove an app from the Home Screen, customize the Home Screen on your iPhone.
Bear in mind that people responding here are just other users like you. That said, I have never heard of an ID being "reset". You'd probably have to create a new ID for her with the entailed loss of everything bought and done with the old one. You are welcome to ask Apple is they can help:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
or:
Contact - Official Apple Support. Click here --> Contact - Official Apple Support Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.
Thanks for the reply, @FoxFifth
Correct me if I'm wrong, but you say, on my child's iPhone, using her Apple ID, I should follow the procedure to hide the apps we want to prevent her from using, and then also remove them from the phone?
That sounds like a plan, but my child is very adept at finding every loophole. Won't it just be possible for her to unhide the apps? Hopefully, the iPhone will request my family sharing Apple ID password if she tries that. I notice that I can't hide her apps from my phone, because it doesn't show me any apps in the list at all.
I do use the Screentime functionality to restrict her available time, but I have just found out that there is a glitch with the controls which allows her to open the app sometimes regardless - she just has to keep trying and at some point it will glitch and open.
I really only thing it can be solved by is removing the app, but if that is not possible then I am stuck. Thanks for the feedback link though.
Is there the possibility of getting her Apple ID reset, so that it appears as if it is new again with no apps in the app store at all?
My previous reply was about shared purchases under family sharing that are under your purchase history.
No, they're not under my purchase history. I gave permission for their installation directly on her iPhone, so they are on her iPhone's purchase history.
OK, I think I'll try contacting Apple Support. I guess I can give that feedback at the same time.
Thanks for the help :)
You're welcome.
How do I remove an app from a child's device which was previously allowed?
