How do I restore encrypted data when you can't remember your 28 digit recovery passcode?

I forgot my screen lock passcode, and had to reset my phone. I know my apple id and password, but I can't find where I put my apple recovery code. I'm stuck, and can't get my encrypted data. Anyway to get this data back without the lock passcode or recovery code?

iPhone 13 Pro Max, iOS 15

Posted on Jun 26, 2022 5:23 PM

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1 reply

Jun 26, 2022 5:28 PM in response to JWMwithbadmemory

You shouldn’t need your recovery key, just the encryption key that you entered when you created the encrypted backup for the first time. You put a password on your backup, whether you remember doing so or not. That’s the only way encrypted backups get created. Either you checked Encrypt Backup, or, if you have a company email account on your phone, your Exchange administrator required it. But either way you were prompted to enter a password - twice. However, that could have been years ago; you are only prompted the first time you made an encrypted backup, you will never be prompted again until you go to restore a backup.


When you entered the backup password if you have a Mac and have Keychain enabled you were given the option of saving the password in Keychain (this is the default). So check Keychain for it.


If you haven’t erased the phone yet you can create a new backup with a new password—>About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support


If neither of those work you get unlimited guesses, so try to guess what password you might have entered back when. If you are like most people it will be a password that you reused. And to speed up the process click to change the password and you will be prompted immediately.


Note that if you do NOT encrypt your computer backup then the backup will be incomplete; it will not include health data or passwords. iCloud backups are protected by default because they require your Apple ID and password to access, so this is not an issue for iCloud backups.

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How do I restore encrypted data when you can't remember your 28 digit recovery passcode?

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