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My iphone x face id problem

I have an Apple iPhone x and its Face ID does not work. I am a mobile phone repairman so I ask for your help to reset it. If the Face ID here does not work, I ask you to tell me how to fix a problem with its True Depth camera. The serial number here is FK***CLH


[Personal Information Edited by Moderator]

iPhone X

Posted on Jun 26, 2022 10:25 PM

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Question marked as Top-ranking reply

Posted on Jun 26, 2022 11:07 PM

Because the TrueDepth camera contains lasers, they might be disabled for safety reasons if the device malfunctions or is damaged. Try this-


  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.



If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 26, 2022 11:07 PM in response to Induwara002

Because the TrueDepth camera contains lasers, they might be disabled for safety reasons if the device malfunctions or is damaged. Try this-


  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. If you still can't enroll your face or unlock your device with Face ID, you can take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.



If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


My iphone x face id problem

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