My Face ID
Good afternoon,
My iPad Face ID is not working and I would like to know how to get my true depth camera fixed because on settings it told me that I need to get it fixed and I need to know how.
Sincerely,
Jayleigh Brown
iPad Pro, iPadOS 16
Question marked as
Best reply
This is generally a hardware issue. If the unit's on an OS version older than 16.6, you might be able to fix it by updating it from a computer or the Software Update function in Settings; otherwise, contact Apple Support.
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