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kirby0728 Author

Level 1

4 points

Not receiving calls from incarcerated individual

Is anyone experiencing not being able to receive calls from a saved number from a correctional facility??

iPhone 13, iOS 15

Posted on Jun 27, 2022 9:15 AM

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1 reply

ColleenD1

Community Specialist

Jun 29, 2022 10:51 AM in response to kirby0728

Hi kirby0728,

Welcome to Apple Support Communities. We understand that you're having an issue receiving calls from a specific number. We'd like to help.

When a call doesn't go through, it may be caused by one of these two reasons; number accidentally blocked or silence unknown numbers is enabled. Check out these resources to see if they help that number come through:

Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch - Apple Support

Detect and block spam phone calls - Apple Support

Hope that helps.

Take care!

Not receiving calls from incarcerated individual

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