You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Why can’t I dial “1” to receive a call from jail? I’ve been able to for months and now it won’t let me. Can’t even press “2” to decline, if I wanted too
iPhone SE, iOS 15
if the keypad is appearing and the DTMF tone is being generated but is not registering with the calling toll-call system, you’ll want to check with your carrier. This might be with your carrier, or it might be a malfunction within the calling toll-call system.
I’ve never used this system, but this (option 2) would test what your iPhone is doing: https://testcall.com/804-222-1111/ — your carrier almost certainly has a similar testing system available within their network, though they may not publicize it.
if the keypad is appearing and the DTMF tone is being generated but is not registering with the calling toll-call system, you’ll want to check with your carrier. This might be with your carrier, or it might be a malfunction within the calling toll-call system.
I’ve never used this system, but this (option 2) would test what your iPhone is doing: https://testcall.com/804-222-1111/ — your carrier almost certainly has a similar testing system available within their network, though they may not publicize it.
Thank you! I tried it but it didn’t fix it. I appreciate the help though!
Why can’t I dial “1” to receive a call from jail? It won’t let me all of a sudden
